New Water Service
COCONNECTION FEE: There is a $50.00 non-refundable connection fee to set up a new water, sewer, garbage, and recycling account. This fee is for new customers only. If you are an existing customer or have had service in the past and are moving back to our service area, the fee will be waived. Balances on previous accounts must be paid before a new account can be activated. sting customer or have had service in the past and are moving back to our service area, the fee will be waived. Balances on previous accounts must be paid before a new account can be activated.
Your water charge is based on your water consumption (see Water Rate Schedule). Water meters are read around the 20th of each month and bills are mailed out by the 1st of each month. You should receive your bill no later than the 5th of each month (we bill for the previous month’s usage). By signing a water service agreement, you acknowledge that you are responsible for paying your bill each month whether you receive it or not. Bills incur penalty after the 15th of each month and a final notice is mailed. Any account still unpaid by the 25th is subject to disconnection and a $25 re-connection fee. All charges must be paid before service will be restored. Any service restored after 4:30 pm will require a $50.00 re-connection fee.
BILL PAYMENT OPTIONS
Mailing payments to our lock-box location: City of Spring Hill, P.O. Box 936753, Atlanta, GA 31193-6753
Payment will be debited from your checking account automatically each month at no extra charge. Fill out is form: Automatic Draft Form
Call 931-486-2252 to use a debit or credit card. (A 2% processing fee will apply)
Pay in person
at City Hall at 199 Town Center Pkwy.
We accept check, cash, or money order with no extra charge.
Or use your credit / debit card (Visa, Mastercard, Visa)
(A 2% processing fee will apply to all credit/debit card payments)
We also have a night drop-box located in the parking lot at this location.
(Please do not put cash in the drop-box.)
If you decide to move from Spring Hill, you must submit a Disconnection Form to cancel your service and stop your monthly bill. This will ensure that we disconnect services on the date you request and that we have a forwarding address to send your final bill to. If you fail to submit a Disconnection Form and new residents move into the home, the account will still be in your name and you will be responsible for the bill. This form can be submitted in person at City Hall or online.