Water Division

The Water Division operates the Water Treatment Plant, which provides for production, storage, treatment and distribution of potable water supplies to approximately 60,000 customers in compliance with applicable regulations. The Water Treatment Plant is designed to produce 4 million gallons per day and operates 24 hours per day, every day of the year. The Plant consistently produces finished water that meets or exceeds all State and Federal standards for drinking water quality. Staff Includes four Grade IV Certified Operators. The plant has a State Certified Bacteriological Lab to ensure that the produced water contains no bacteria. In March 2025, the State of Tennessee Department of Environment and Conservation (TDEC) conducted a “Sanitary Survey” of the water system which earned an “Approved” rating of 99%. 

This Division also oversees the Water Distribution System, which tracks all water resource issues, advocates policy and direction, participates in regional resource and infrastructure planning, evaluates growth impacts, projects future water demands, and identifies programs and projects to expand water supplies. The system is responsible for all water system repairs and maintenance activities and ensures meter reading accuracy. The Water Distribution System plans and manages our water portfolio to assure adequate water supplies for current and future needs, promotes water conservation, maintains compliance with federal and state water laws. 

Current Water Quality Report
WaterQualityReport 2025 Image

Cross Connections

The goal of the City of Spring Hill is to supply safe water to each and every customer under all foreseeable circumstances. Each instance where water is used improperly so as to create the possibility of backflow due to cross connections threatens the health and safety of customers and chances of realizing this goal.

The possibility of backflow due to improper use of water within the customer’s premises is especially significant because such cross connections may easily result in the contamination of our water supply mains. Such situations may result in the public water system becoming a transmitter of diseased organisms, toxic materials, or other hazardous substances that may adversely affect large numbers of people.

Backflow Prevention

The only protection against such occurrences is the elimination of such cross connections or the isolation of such hazards from the water supply lines by properly installed approved backflow prevention assemblies.

Protect public water supply from the possibility of contamination or pollution by isolating within the customer’s internal distribution system(s) or the customer’s private water system(s) such contaminants or pollutants that could backflow into the public water system.

Promote the elimination or control of existing cross connections, actual or potential, between the customer’s in-plant potable water system(s) and non-potable water systems, plumbing fixtures, and industrial piping systems.

Provide for the maintenance of a continuing program of cross connection control that will systematically and effectively prevent the contamination or pollution of all potable water systems.

State of Tennessee Approved Water Specs