Utility Billing (Water, Sewer, Garbage, Recycling & Storm Water)

Spring Hill Utility Billing Graphic

ONLINE PAYMENT OPTION TEMPORARILY UNAVAILABLE

* PLEASE READ THIS IMPORTANT NOTICE BEFORE PROCEEDING TO BILL PAYMENTS OR UTILITY BILLING FORMS



The online payment option is temporarily unavailable while the City is experiencing technical difficulties due to a cyber-attack. Thank you for your patience in this matter. Our team is working vigorously to restore our computer system and the availability of online payments.

The City of Spring Hill was recently the victim of a cyber-attack halting the City’s ability to send or receive email, and limiting our ability to accept payments for utility billing, permits, business licenses, court fees, or other types of payments.

We do not believe any City information, including customer account information, was stolen or compromised during this attack. However, due to our computer servers being locked by this attack, we are unable to process credit or debit card payments of any kind (online, by phone, or in person) at this time. Utility bills and other City payments may be made in person by cash, check or money order, or dropped off in the night depository in front of City Hall.

Until the system has been restored, we will not be able to access customer billing accounts. We apologize for any inconvenience this may cause.

Utility Billing Department


The Utility Billing Department for the City of Spring Hill is responsible for the billing of monthly water, sewer, garbage, recycling and storm water fees for Spring Hill residents and businesses.

Our office is located inside the Spring Hill City Hall at 199 Town Center Parkway behind The Home Depot. Our office hours are Monday - Friday from 8:00 AM to 4:30 PM.

New Water Service


To set up water service at a new or newly purchased home or business, or to transfer water service from one property to another, please complete the Water Service Application and Agreement and bring it, along with your Driver's License, to Spring Hill City Hall. All new and transferred water service must be signed up for in person.

Garbage and Recycling Collection

For details on garbage and recycling collection services offered by the City of Spring Hill's vendor, Waste Management, please visit this page.